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Commitment To Quality & Environment

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Commitment To Quality & Environment

Commitment To Quality

It’s important to all of us here at F&N Worldwide that we provide the highest quality services and the best value for money, as well as ensuring we do our part to limit our impact on climate change and the environment.

As BAR members, we meet the BS EN 12522 Quality Standard – something we are audited on annually to ensure our services meet these strict standards. In addition to this, we also maintain the FAIM standard as members of FIDI.

Our three quality objectives are:

  • To provide our clients with the highest practicable standards of quality, service and reliability
  • To support the company’s administrative, planning and operational activities with all the necessary equipment, resources and training
  • To recognise that quality is the responsibility of all members of the company

Suggestions for ways to improve the quality of our service are also taken on board in our monthly management review meetings.

The Environment

From our packaging materials to our grouping of collections and deliveries, we’re constantly reviewing what we do and who our suppliers are to maintain our reputation as a green company.

We recycle and segregate our paper and plastic waste, repair and properly maintain our vehicles – including aero-dynamic fleet vehicles. Our staff are part of this commitment, too, with training influenced by our environmental policies.

Contact us today for more details on our dedication to quality services and the environment or get your free quote.

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The Property Ombudsman

We adhere to the British Association of Removers Alternative Dispute Resolution Scheme which is independently operated by: The Property Ombudsman, Milford House, 43-55 Milford Street, Salisbury, SP1 2BP, 01722 333 306, www.tpos.co.uk

The Furniture Ombudsman

3-4 Viewpoint Office Village, Babbage Road, Stevenage, Hertfordshire, SG1 2EQ, 0333 241 3209, www.thefurnitureombudsman.org

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